Privacy Policy
This website was developed and is owned by Símbols Adequados, Lda., Headquartered at Edifício Estoril Office, Avenida Republica 3000, port B, floor 3, Esc 34, 2645-517 Alcabideche, which is hereinafter referred to as Estoril Office Center.
We have adopted procedures that guarantee total transparency and clarity with regard to the processing of your personal data.
In this sense, please read this Privacy Policy carefully, when accessing the website and providing your personal data, you are expressly accepting and declaring that you know the conditions contained herein. In particular, by making your personal data available through the reservation and contact forms available on it, you are acknowledging and accepting its collection and treatment in accordance with the rules defined here.
What is personal data?
Personal data is defined as information relating to an identified or identifiable natural person – data subject; an identifiable individual is a person who can be identified, directly or indirectly, in particular by reference to elements such as, for example, a name, an identification number, location data, identifiers electronically or to one or more specific elements of the your identity.
Who is the data holder?
Within the scope of this Policy, the data holder will be the User of the Estoril office Center website, www.
Who is responsible for processing your personal data?
The Estoril Office Center is responsible for the processing of personal data that you make available to us and is responsible for them in accordance with the applicable data protection legislation.
For any contact on this matter you can use the following email: info@estorilofficecenter.pt.
What is the processing of personal data?
Personal data processing is considered to be an operation or a set of operations carried out on personal data or on personal data sets, by automated or non-automated means, such as the collection, registration, organization, structuring, conservation, adaptation or alteration, recovery, consultation, use, disclosure by transmission, diffusion or any other form of availability, comparison or interconnection, limitation, deletion or destruction.
How long will we keep your data?
Personal data will be kept as long as you are an active customer and up to a maximum limit of 2 (two) years. If we can recognize that the User does not access the emails sent or the website, during the period of 2 (two) years, because, for example, he did not make any room reservations again, we will ask him to review his consent. If you do not renew your consent or say nothing, we will delete your data.
Who has access to your data?
We never transfer, sell or exchange your data with third parties outside our company for commercial and marketing purposes. The data made available to third parties are used only to provide you with our services. Below you will find the categories of third parties related to each specific process.
What is the legal basis for proceeding with treatment?
The legal basis for processing data is Regulation (EU) No. 2016/679, of the European Parliament and of the Council, on the protection of individuals with regard to the processing of personal data and on the free movement of such data (commonly known as the General Data Protection Regulation or GDPR).
What are your rights?
Right of access: You have the right to request, at all times, information about the personal data we process about you.
Right to rectification: You have the right to request the rectification of your personal data in case it is found to be incorrect, incomplete or out of date.
Right to data portability: Whenever the Estoril Office Center processes your personal data by automated means, on the basis of consent or the execution of a contract, you have the right to request a copy of your personal data, or to request the transfer of them to another entity
Right to object to the treatment: At any time, you have the right to object to the treatment of your personal data. In these cases, we will cease processing, unless there are compelling and legitimate reasons for such processing that prevail over the interests, rights and freedoms of the data subject, or for the purposes of declaring, exercising or defending a right in a judicial proceeding.
Right to limit the treatment: The right to limit the treatment of your data will only be possible in relation to direct marketing or when there are no reservations or active contact requests on the website.
Right to complain to a supervisory authority: The User will also have the right to submit complaints to the supervisory authority, which, in the case of Portugal, is the National Data Protection Commission, whose contacts are available at www.cnpd.pt.
With the exception of the latter, you will be able to exercise all of the above rights by communicating to the email: info@estorilofficecenter.pt.
What guarantees can we give you?
That our company will always adopt the appropriate technical and organizational security measures to protect the integrity, security and confidentiality of your personal data, considering advanced digital data storage techniques available on the market, reasonably implemented according to the needs and capacities of our company.
Updates to the Privacy Policy:
Estoril Office Center reserves the right, at any time, to make readjustments or changes to this Policy, these changes being duly published on the website. The version published on the website is always the one currently in force.
Your personal data is necessary for us to provide you with our services:
In order to be able to provide our services (e.x., reserve rooms), it will be necessary for you to provide us with your data, without which we will not be able to provide our services. Thus, if you intend to use our services, you will not be able to object to the processing of your data. However, you may object to the use of your data for direct marketing purposes.
Specific Data Processing Processes:
1. REQUEST FOR CONTACT
We will use your personal data to contact you, if you so request by filling in the information field “Do I want to receive information about?” or the “Need more information” field, available on our website.
We will use your personal data, made available by filling in the contact forms, for the purpose of information about our space, as well as to learn more about our services.
We will proceed with the processing of personal data about your name, company, address, email address and telephone number and region.
The data made available to third parties are used only to provide you with the services mentioned above.
2. DIRECT MARKETING
We will use your personal data to send you marketing offers, satisfaction and quality surveys and email invitations (newsletter).
To optimize your experience with our company, we will provide you with relevant information, recommend rooms and personalized offers. All of these personalized services are based on your previous reservations, the options you clicked on and the options you selected.
We will treat the following categories of personal data:
- Contact information such as email address, telephone number, address, postal code and company;
The data made available to third parties are used only to provide you with the services mentioned above. We use multimedia agencies and technical suppliers to distribute direct marketing in physical and digital formats. We do not transmit, sell or exchange your personal data with third parties outside our company for commercial purposes.
The processing of your personal data is based on your consent, when you accept to receive direct marketing material. If you revoke your consent, our company will no longer be able to send you more direct marketing offers or information based on your previous consent.
You can reject the direct marketing subscription in the following ways:
- Following the instructions in each newsletter sent;
- Sending an email to info@estorilofficecenter.pt.
3. CUSTOMER SUPPORT
We use your personal data to manage any request, to manage complaints or doubts about the guarantee of the services provided and technical assistance matters through email, telephone or through social networks. We can also contact you if there is a problem with your order.
We will handle any information you provide, including the following categories: name, contact information, such as address, email and phone number, date of birth, tax identification number, payment information and payment history, information about services requested.
The data made available to third parties are used only to provide you with the services indicated above and will not be shared with any other entity, except in the event of a dispute, in which they will be shared with our legal partners.
4. COMPLIANCE WITH LEGAL OBLIGATIONS
We will use your personal data to comply with legal obligations, court decisions and authorities’ decisions.
This includes using your personal data to collect and verify accounting data in order to comply with accounting standards.
We will process the following categories of personal data: name, contact information, such as address, email and telephone number.
Your data will be shared within our company and with the competent public authority for the purpose that requests access to them. We will also share your personal data with companies that provide or provide accounting solutions.
The processing of your personal data is necessary for our company to be able to fulfill its legal obligations.
Terms and conditions
This website was developed and is owned by Símbols Adequados, Lda., With headquarters at Edifício Estoril Office, Avenida Republica 3000, port B, floor 3, Esc 34, 2645-517 Alcabideche, which is referred to as Estoril Office Center.
When using this website, you declare to accept and comply with the applicable legislation, in particular the Code of Copyright and Related Rights, the Code of Industrial Property and the Law on Computer Crime. By using the Estoril Office Center website, you declare to act in good faith and to make use of this website that does not offend any third party rights.
The use of the contents present on this website is only permitted for strictly personal purposes, being expressly prohibited to publish, reproduce, disseminate, distribute or, in any other way, make the contents accessible to third parties, for the purposes of public communication or commercialization, such as example making them available on another website, online service or on paper copies.
Any transformation of the contents is also prohibited.
It is also expressly prohibited to create or introduce on this website types of viruses or programs that damage it, directly or indirectly. This website, and its content, are for entertainment purposes only, so nothing on this website constitutes advice, without dispensing with professional advice, nor does it establish any contractual relationship.
Estoril Office Center is not responsible for any possible loss or damage, direct or indirect, suffered by any user in relation to the information contained in this website. The User is solely responsible for damages, direct or indirect, caused to himself, to the Estoril Office Center or to third parties, related to the use he makes of this website, committing himself to proceed with the necessary indemnities, due to any action, claim or condemnation to which such use gives rise.
Estoril Office Center does not guarantee that the services provided by this website operate continuously or that they are free of errors, viruses or other harmful elements. Estoril Office Center is not responsible for the accuracy, quality, safety, legality or lawfulness, including compliance with the rules regarding copyright and related rights, regarding the contents, products or services contained in this website that have been created or provided by members , users, advertisers or business partners, as well as for any information contained on third party websites to which this website links.
Cookies
Estoril Office Center clarifies that simple navigation or access to the website does not necessarily imply the use of cookies. Nevertheless, we take the opportunity to mention that the website also uses cookies.
The cookie is a small file stored on your computer.
Please read the Estoril Office Center Privacy Policy and make sure you agree with how these cookies are used.
Estoril Office Center uses cookies in order to provide a better experience on its web pages.
We will use cookies to store your favorite services. We also use cookies from our website and third parties to collect statistics and user data, in an aggregated and individual way, in analysis tools, in order to optimize our website and present you with relevant direct marketing material.
You can easily delete cookies from your computer or mobile device using your browser. For instructions on how to manage and delete cookies, see “Help” in your browser. You can choose to disable cookies or receive notification whenever a new cookie is sent to your computer or mobile device. Please note that if you disable cookies, you will not be able to take advantage of all of our features.
